This customer is very interested in the Microgreen system and wants to use it to grow Chinese herbal medicine. The customer's requirement is for a Microgreen system with a layer spacing of 40cm, which is usually 30cm for us. But tell the customer that we can support customized layer spacing. Upon learning that the customer was using it for seedling cultivation, we explained to the customer that there was no problem with a layer spacing of 30cm, and the customer agreed.
Then the customer inquired about the material of the shelf and we told them it was made of galvanized steel. The customer was shocked and thought it was an iron shelf. Later, the customer requested that the PPDF value of the lighting reach IP68 waterproof level, so we changed each light rod from a single row light rod to a double row light rod, and then added 2 pieces of light rods per row. After confirming all the details of the product, the customer inquired about the shipping cost and expressed that it was acceptable. Finally, the customer happily completed the order payment.
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