The customer is from Germany, he has his own store, but the inquiry kept saying that he wanted NFT, but the size of the seedling rack was quoted, so he sent him the size of the 7-2 seedling rack, and he confirmed it, After the quotation, he said that he wanted a column, all of which were used for testing, so I suggested that the column sample should be 6P7 with light and 6P10 without light. The customer felt very satisfied, and then paid directly.
During the communication process, the customer had great doubts about the shipping cost, but kept sending our product pictures, videos and quotations to the customer. In order to save the shipping cost, the intermediate customer also wanted to ship the product to Thailand and then to Germany, and found that the shipping cost was similar. So the customer placed the order directly, and has already consulted the quotation of the 20-foot container column, and needs to see the sample and confirm it.